Frequently Asked Questions
Everything you need to know about your Konges Sløjd order
What is the typical delivery time for orders?
We strive to process all orders within 24 hours. Delivery usually takes 2-5 business days within Europe and 5-10 business days for international destinations.
How can I return a product if it doesn't fit?
You can return any unused item within 30 days of receipt. Please ensure the original tags are attached and use our online portal to generate a return shipping label.
Are Konges Sløjd products made from sustainable materials?
Yes, sustainability is at our heart. Most of our textile products are made from 100% organic GOTS-certified cotton and we use recycled materials for our outerwear and swimwear.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and Amex, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
How should I care for my organic cotton garments?
To preserve the quality and environment, we recommend washing at 30 degrees Celsius, avoiding bleach, and air-drying instead of using a tumble dryer.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and local customs duties are calculated at checkout based on your specific location.